Refund Terms - FERLANIQ

At FERLANIQ, we strive to ensure complete satisfaction with our products and services. In the event you are not entirely satisfied with your purchase, we are here to help. Please review our refund policy guidelines to understand your rights and the process for requesting a refund.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The purchase must have been made within the last 30 days.
• The product must be unused and in the same condition as received.
• The product must be in its original packaging.
• A valid proof of purchase is required.

Non-Refundable Items

Certain items are non-refundable. These include, but are not limited to:

• Gift cards
• Digital downloads
• Products purchased on sale

Refund Process

To initiate a refund, please contact our Customer Service team at [email protected]. Once your refund request is received, we will review your case and notify you of the outcome. If approved, the refund will be processed to your original method of payment within 10 business days.

Contact Us

If you have any questions about our refund policy, please do not hesitate to contact us at our office:

FERLANIQ Customer Relations
123 Business Park Drive, Suite 101
Springfield, XY 12345
Phone: (123) 456-7890

We appreciate your business and look forward to serving you in the future.